FAQs

Researching and buying flooring can be complicated.

You probably only buy a carpet or invest in wooden or vinyl flooring a few times in your life.  Are we right?  And, finding THE perfect choice of flooring isn’t always easy if you’re not sure what you’re doing.  For example, you can spend a little or a lot on a carpet.  What to choose – luxury vinyl tiles (LVT) or the more standard option.  Ah, and wooden flooring is lovely, too.

Well, as the saying goes, we know everything about flooring so you don’t have to.

If you have a burning question not answered here, feel free to contact us.  In the meantime…

Check out some of our most common Frequently Asked Questions.

Literally hundreds, ranging from good quality budget-friendly options to gold standard, luxury choices for a chic, superior style for your home.

Although we have a range of best-sellers (don’t forget to ask us about these), we’re highly knowledgeable about all the flooring that we sell so please feel free to benefit from our experience and knowledge.

We’d recommend you not to do this.  Here at Forest Flooring, we have the skills and expertise to measure all indoor spaces total accuracy, even those slightly awkward-shaped corners or around key structural pieces in your home such as a chimney breast.

We sell a vast selection of carpets so we’re not able to keep everything in stock.

However, we have great working relationships with all our suppliers so overall, it will take three weeks from when you settle your deposit to your carpet fitting appointment.

No, it’s included in your estimate.  The owner of the business used to be a carpet fitter, so he knows all about this!

There is, however an extra charge for installation of wooden flooring, which is carried out by a wood specialist.  We’ll explain more when we see you.

Of course, this will make life much easier for you.  There will be a charge for the labour involved in this, as well as for landfill.

We deliver and fit flooring to most parts of the south of England as far as London and will charge a proportionate fee for this.

There’s good news, though:  if you live within 15 miles of Forest Row and in certain parts of Brighton and Hove, we may be able to waive this charge.

We’re as flexible as possible.  Best to check when you contact us.

Our business is located at 27 Hartfield Road, Forest Row, RH18 5DY.

We’re just off the A22, near East Grinstead.  There’s plenty of free parking, so why not come and see us? Give us a call on 01342 823 397.

We’re open Monday to Friday from 9.00am until 5pm and on Saturdays from 9.00am to 1pm.  Closed Sundays and Bank Holidays.

We would be pleased to hear from you.  We have an extensive range of products – far too many to feature on our website – so do get in touch and we’d be delighted to help.

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